Its a lovely experience everytime you go. And you are never disappointed.
Love this place. They know how to cut a pixie, tame long hair and always get the color just right. Loredana is AMAZING!!! No matter what my length my hair is - I always get compliments on the cut and color.
They are the best hair salon in Richmond Hill. They listen to you carefully and then do exactly what you have asked for. I have long hair and this was really important. Very Friendly. I loved it !!!
I went the first time to this salon with my desire to have a certain kind of blond. The receptionist insisted I should speak first with the stylist which I did and was assured thatI would get what I want just by using colours and not bleach. Also we discussed prices and than I book the appointment. I got a call to reschedule at different time because the stylist was not coming and I would get a new one. I went to the salon and I explained again what I wanted and the new one assured me that even though I couldn’t get what I wanted it would come close. I trusted her and in the end I ended up having a yellow doll hair. I told her that it was very ugly and didn’t even come close to what I wanted and she suggested that we could fix it by adding highlights. So we did and the result was not good. I suggested a toner to change some way the colour and finally we got to the point of blow drying the hair. When I got the tally, it came as more than 300 $ and when I said that I should not pay for their mistakes, the answer was that I requested highlights, and toner and blow dry. It was the most unpleasant and total lack of professionalism that I have experienced in a salon, let alone the fact that I paid a lot of money for something that I didn’t ask for. I was also unpleasantly impressed by how disorganized was the colour and the highlights applied and also the lack of really stylish the hair since I paid for blow dry and I left with very flat hair. I am very sorry that it ended like that. I do not do reviews but this time I considered doing it since I had to spend 5 hours in that salon with that kind of experience.